![]() If you’d prefer a budget-friendlier buy, L.L.Bean’s Wicked Plush Throw (view at L.L. And since it’s available in a whopping nine different colors, you shouldn’t have any trouble finding an option that suits your space. The fan-favorite blanket boasts the fluffy feel and silky-smooth texture you’d expect from a plush throw. Please note that these time frames are estimates only.Overall, we recommend Ugg’s Whistler Throw Blanket (view at Nordstrom). Brisbane, Darwin & Hobart: 7-10 business days.Canberra, Sydney, Melbourne: 5-7 business days.For any other queries relating to tracking, please contact the Bambury Customer Service Team on 1300 766 762. Once your order has been shipped, you will receive an email with details and instructions about tracking your order. Should you opt to leave the goods unattended, please be aware that Bambury nor our courier can be held liable for any loss, theft, or damage to your items. You may also contact the courier directly to provide them with an ‘Authority to Leave’ the goods unattended. Our couriers offer a door-to-door service, so please ensure someone is available at the nominated delivery address to sign for your delivery.Ĭouriers will not leave parcels unattended, so if no one is available to accept your delivery, they will leave a card with a contact details to arrange collection at a later date. Deliveries take place Monday to Friday during normal business hours. Return shipping costs will still be covered by Bambury.Įxcluding weekends and public holidays, all orders received by 2:00pm (AWST) will ship the next day. If you would like the item replaced with a higher value item, then you will pay Bambury the difference between the original item’s purchase price and the new item’s advertised price. This also applies should you wish to receive an equal value exchange. ![]() If you would like a replacement this will be provided at no charge to you, Bambury will pay the shipping costs. If you choose to have your purchase refunded, we will refund the entire cost including any shipping fees originally paid. We may also request photo evidence of the fault before providing an RA number.īambury will take responsibility for the item once it has been scanned by the returning courier – Australia Post or another courier as determined by Bambury. We will provide you with a Returns Authority (RA) number and a Prepaid Tracking Label so that the item can be returned. We will respond to you within one business day. You must inform Bambury if a product is damaged or faulty as soon as possible. Should the item not be accepted due to an incomplete return or the item being damaged (due to the fault of the customer) Bambury has the right to reject the claim and the item will be returned to the customer at their cost. If an item has been opened, it will only be refunded should the item turn out to be faulty.īambury will assess and, if applicable, apply a full refund (minus any original shipping fees) if the goods meet the above conditions. Items covered under the Health Act (Bedding & Pillows) must be returned in full packaging and must not have been opened. To qualify for a full refund, the item/s must be returned in original condition with full packaging and tags. You will also be responsible for the item until it is receipted into our warehouse, therefore it is highly recommended, that you add tracking to the return. You must pay the cost of returning the item to Bambury, this cost will not be reimbursed. ![]() ![]() Before returning an item, please contact us to request a Returns Authority (RA) number which will need to be included when returning the goods. You may choose to return an item within 30 days of receiving the goods for any reason. Below you will find an overview of our returns policy and procedure. If you would like to return an item, or something is not what you expected, please contact our Customer Service Team. At Bambury, we pride ourselves on making your shopping experience as easy as possible.
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